Insurance Works
When plumbing damage happens, the last thing you want is to wait around for insurance before getting it fixed.
At Paterson Plumbing, we get the job done straight away so your property is safe, functional, and protected from further damage.
Once the repair is completed, we walk you through what has been done and then provide a detailed report, complete with photos, that you can forward to your insurance company to support your claim. If your insurer needs extra information, we’re happy to assist by speaking with them directly.
We regularly help Adelaide homeowners and businesses with insurance-related plumbing issues that have caused damage including:
- Burst flexible hoses
- Water damage to walls, ceilings, or floors
- Leaking pipes
- Leaking tanks
- Roof leaks
- Leaks underground
- Accidental plumbing damage
With four generations of plumbing experience, we know exactly how to handle urgent situations and document them clearly for insurers.
Because our vans are fully stocked, most emergency repairs can be completed on the spot, minimising disruption and preventing further damage.
Every job is carried out to the highest standard and backed by our 25-year labour warranty, so you can feel confident that the problem is resolved properly.
At Paterson Plumbing, we focus on quick action, clear communication, and thorough reporting. By fixing the issue first and guiding you through the insurance process afterwards, we make a stressful situation far easier to deal with and leave your mind at ease.
FAQs
Can Paterson Plumbing fix the issue before my insurance claim is approved?
Yes. We carry out the repairs straightaway to keep your home safe and functional, then provide a professional report that you can forward to your insurer.
Do you handle the insurance claim on my behalf?
No, we don’t manage claims directly, but we provide all the documentation you need and can speak with your insurer if they need further details.
What plumbing problems are usually covered by insurance?
Common issues include burst pipes, leaking hot water systems, roof leaks, and water damage. Your insurer will confirm what your policy covers.
Do I need to pay Paterson Plumbing Solutions or the insurer for the completed insurance works?
Payment is made directly to Paterson Plumbing Solutions for the completed works. You can then seek reimbursement from your insurer. Be sure to provide them with a copy of your paid invoice, our completed insurance report, and any other supporting documentation they require.
